Jim McDermott, Chief Operating Officer
Jim McDermott is the Chief Operating Officer of Altus. He is responsible for the day-to-day operations of five locations and over 200 employees. McDermott monitors and analyzes performance across all platforms, facilitating weekly, monthly and quarterly business review processes. In addition, he manages the relationships with Altus’ network of attorneys and global partners.
McDermott was recruited in 1998 to target the northwest market for the agency. In just over three years, the Vancouver branch was the largest profit center in the agency and McDermott was promoted to Branch Manager of Vancouver, Washington. Under McDermott’s management, the Vancouver branch grew by more than 250% to over $8 million in revenue. In 2009, McDermott was promoted to Chief Operations Officer for all corporate operations.
McDermott earned a bachelor’s degree in economics from Western Washington University, Bellingham, WA. He currently serves on the Board of the Collection Law League of America (CLLA) and the International Association of Commercial Collectors (ICCA).
Chief Operating Officer
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