"Altus protects our members’ valued customer relationships while collecting outstanding balances. We appreciate their willingness to support our partnership by providing informative and educational services. I could not be more pleased with the level of attention Altus provides."- Brenda Holt , Director, Programs & Services Power Transmission Distributors Association (PTDA)
"Since we started using CARE, we have noticed an improved collection rate of 63% of accounts placed."- LaTishia Darnell-Singleton,Credit Collection Specialist, Universal Lubricants, LLC
"The beginning of the collections process is the ending of a business relationship. The C.A.R.E. team approaches every customer with this mentality. When accounts are recovered with C.A.R.E., not only have we saved our client money; we have saved our client’s customer."- Mark Lackey, Managing Director, Altus
""I have had the pleasure of working with Monique for the past few years; Monique is one of my favorite people to work with! Her ALWAYS positive can-do attitude coupled with her customer-centricity makes for an awesome partner. Monique is a customer relationship rock star who you want on your team!""- Sarah Hagy,Executive Director at Fernley & Fernley, Inc.
"Altus is not like other collections firms. They are fully licensed and bonded in all states that require such, one of the few firms that are SSAE16 compliant and are actually reporting unpaid delinquencies to all major bureaus. I would highly recommend trusting your credit and collection needs to Altus GTS."- Robert Szabo,Financial Analyst, Link-Belt Mid-Atlantic
"I’ve worked with the Altus Association Department on multiple events with our trade association and they have been OUTSTANDING! They answer the phone right away, solve problems and are VERY nice. And in the association business, that is very important. I endorse Altus! "- Joel Rathbone,Director of Operations, National Portable Storage Association (NPSA)
"If we were going to add any value to our members relationship in this important area of operations we needed to go with a company with a full package of options. Altus is well known in the marketplace and has a strong track record of implementing meaningful solutions."- John Buckley, Executive Vice President, Industrial Supply Association (ISA)
"Altus has treated our customers with care while being very diligent and professional in collecting their past due balances. Your company has been able to collect without alienating or offending our customers so that we can continue future business with them."- Tammy Landry,Credit Supervisor, Retif Oil & Fuel, LLC
"Over the last year, CARE has saved us over $25 thousand in commission. This program has allowed us to address problems and retain our customers."- John Martinolich,Senior Collections Manager, Avis Budget Group
"The CARE pre-collection service is unique in the industry and an excellent value. We at Ply-Gem appreciate how the CARE service has turned our accounts receivable into cash."- Steven Lewis,Corporate Credit Manager, Ply-Gem Industries
"Altus and CARE have developed a superb method to lower our company’s risks of non-payment. CARE was custom tailored to fit our needs and expectations and it paid for itself not long after the agreement was signed."- Ehab Amen,Production Manager, G-Med North America, Inc.
"Monique Alexander is one of the nicest people I know. She takes care of complaints before they become a problem and she's willing to go above and beyond to get the job done. We love her. She is a great asset and a true breath of fresh air to work with."- Wilson Beach, Director of Membership, Tire Industry Association (TIA)
"The partnership has allowed us to fine tune and focus on strategic sales growth. We can now offer an expanded network of resources without the challenges of collections, accounting and administrative functions. We are looking forward to our continued success!"- Jennifer Truesdale,Chief Financial Officer, RR Beach Associates
"We value that Altus is a bonded, stable and reputable agency that we trust to collect accounts for the members of our association."- Melanie Norman, Vice President , Automotive Parts & Services Association (APSA)
"Both PIAS and our members value our relationship with Altus–especially when money is tight and receivables tend to drag out. It’s good to know you have a partner you can trust and be there to assist if needed. Everyone I have met in working with Altus has been very professional, and responds very quickly to our needs."- Ed Chalifoux , President , Printing Industry of America South (PIAS)
"The beginning of the collections process is the ending of a business relationship. The C.A.R.E. team approaches every customer with this mentality. When accounts are recovered with C.A.R.E., not only have we our client money; we have saved our client’s customer."- Mark Lackey, Managing Director, Altus
"When we brought the CARE program on board, upper management took a “wait and see” approach. In just a few months they turned into avid fans. The success rate is outstanding and reduces the time and effort our accounting team spends chasing past due revenue. Most importantly, it makes my job easier and more productive."- Dreena,Credit and Collections Manager
"This is our third renewal and the program seems to improve each time. I receive responses and often payments the same day accounts are entered. I like the fact that the accounts are always collected. Our success rate in CARE is approximately 90%!"- Cherolyn L. Shawe-Stratton,Credit & A/R Manager, ADESSO INC.
"From the CARE program to the collections program, Altus has always been dependable, honest, and works hard to keep the best interest of our clients in mind with superior customer service."- Melissa Crouse, Supervisor of Business Operations, Comcast Spotlight
"The Affiliate Program has provided so many opportunities we never had before and opened the door for us to pursue larger deals. With Altus handling the accounting and collections, we can focus our energy on growing our business and building better relationships with our clients."- Joshua P. Monda,President, Gindstone Collection Strategies, Inc.
"The CARE program collects about 90% of past due A/R and we send the remaining 10% to hard collections. I CAN NOT imagine not having Altus' CARE team next to me...Great, Great Vendor! Especially during these uncertain economic times, we appreciate being able to rely on Altus to help keep our accounts receivable current."- Tomasz Niedzwiedz, CFO, Tele-Fonika Cable Americas Corporation
"The team at Altus does a great overall job working to resolve collections issues even when having to involve possible litigation as a last resort. I can easily see why IKECA chose Altus as an exclusive endorsed provider as their professional team was able to provide great assistance to me in a very difficult accounts receivable situation."- Greg Fisher, President, Grease Stop LLC
"Monique Alexander is one of the nicest people I know. She takes care of our concerns before they even become a problem. She is willing to go above and beyond to get the job done. We love her and she is a great asset and a true breath of fresh air to work with."- Sue Husch, Meeting Manager , Retail Packaging Association (RPA)