Why Trust Altus?
In today’s volatile economic environment, choosing your debt recovery partner is just as important as knowing when to place an account for collections. At Altus, we operate as an extension of your staff. We are a full service agency with a powerful infrastructure and the ability to customize our services to meet our clients’ needs. We guarantee the best possible return on domestic and international past due accounts.
Altus is an elite and dynamic organization you can trust with your customers, your money, your trade receivables and, most importantly, your reputation. Clients receive the following Altus Advantages:
- An experienced collection staff.
- Compliance and quality assurance.
- Collection efforts that begin within 24 hours of placement.
- The ability to ramp up and scale-down quickly.
- State-of-the-art technology, which provides comprehensive client information.
- Face-to-face meetings with our field investigation network.
- Security through our association endorsements.
- Proper licensing and bond certificates in every state, and province required.
Protecting our clients’ business is vital. As proof of this commitment, Altus is licensed and bonded in every state required in the United States and Canada and carries a $300 thousand trust bond as an additional safeguard. This commitment to excellence sets Altus apart and designates us as one of only a handful of agencies committed to this level of compliance and customer protection.
Altus is considered a leader in the industry. Our accreditations and endorsements assure our clients that they are receiving unparalleled service.
Altus is not only a member of, but is certified by both the Commercial Law League of America (CLLA) and the International Association of Commercial Collectors (IACC).
Further distinguishing Altus is the leadership roles our executives hold in the CLLA and IACC. Our Chief Operating Officer, Jim McDermott, serves on the executive committee of the CCAA, and Thomas Brenan, Altus President, serves as the Vice President on the Board of Directors of the IACC.
Their roles on these prestigious boards help us advocate for our clients by establishing the highest level of standards for the industry.
We are exclusively endorsed by over 20 industry associations throughout North America, and are actively involved in over 65 associations covering the spectrum of businesses and industries.
For a list of associations that fully endorse Altus’ services, click here.
Altus has earned SSAE 16 Type II Certification demonstrating our commitment to protecting our clients’ assets. The certification attests that internal controls are in position, adhered to and fully documented. As a requirement for companies that provide services to large and/or public companies, this benchmark is rarely achieved in the debt recovery industry. If you are not currently an Altus client, we recommend you investigate the certification of your current agency.
Altus’ collectors are the most experienced and professionally trained in the industry. Our leadership team is committed to continuing education and professional development in order to provide the highest quality of service to our customers.
Our collectors and account representatives are certified by the Credit Business Associate of the National Association of Credit Management (NACM). The Credit Business Associate is an academic-based designation that signals mastery of three business-credit related disciplines: basic financial accounting, business credit principles and introductory financial statement analysis.
In addition, 100 percent of our collectors are certified by the International Association of Commercial Collectors, Inc. (IACC), a prestigious certification that requires mastery of a wide variety of issues that impact the commercial collection industry.